HOSPITALOGIC — HOSPITALITY OS

From operations to experience.

Guest intelligence that sells itself.

Unified guest profiles, Arabic concierge, upsell copilots, and ops forecasting for resorts, hotels, and F&B groups.

Unified Guest Profiles

Resolve identities across booking engines, POS, loyalty, and web/app into a single guest profile to power personalization, service recovery, and lifetime value analytics.

AI Agents

Entity ResolutionProfile EnrichmentIdentity Linkers

Tech Stack

Next.jsFastAPIPostgreSQLRedisElasticsearchS3

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Arabic Concierge & Multilingual CX

Arabic-first concierge with dialect support (Gulf, Levantine, Egyptian, Maghrebi) plus on-brand responses for English and other languages—routing to staff when needed.

AI Agents

Arabic LLMsRouter AgentsTool-use Agents

Tech Stack

Whisper/ASRTTSLangChainRedis

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Upsell Copilots

Context-aware offers for spa, dining, room upgrades, and late checkout—delivered at the right moment through web, app, email, and messaging.

AI Agents

Propensity ScorersOffer GeneratorsJourney Orchestrators

Tech Stack

Feature StorepgvectorElasticsearchKafka

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Ops Forecasting & Scheduling

Forecast occupancy, F&B covers, and housekeeping load. Generate smart staff schedules and inventory reorder points to keep service high and costs lean.